What happens when excellence is invisible?
A plumber from Mathare with 20 years of perfect work. An electrician in Kibera whose customers refuse anyone else. A carpenter from Eastleigh who turns down jobs because he's fully booked.
They've earned trust — but their reputation rarely travels beyond their street. We're building Vizuri to change that.
Building Kenya's trust infrastructure.
The informal economy is strong. But trust is fragmented. Professionals lack portable reputation. Customers lack verification. Both lack protection.
What we're building
✓Verified professionals: Government ID verification that's real. Every professional verified. No fake profiles.
✓Transparent transactions: Pricing you can see. M-Pesa escrow protection. Fair payments. Both sides protected.
✓Real reputation: Every review tied to a completed job. Your reputation becomes your asset. Portable and real.
We're launching Q4 FY2026
Starting in Nairobi with a full 2-way marketplace (customers + professionals), government ID verification, M-Pesa escrow, and real reviews.
We believe honest is better than hyped.
When we launch, real customers and real professionals will create real reviews, real ratings and real data. Until then, we're showing you what's coming and why it matters.
Want to be among the first? Join the waitlist.
The opportunity
Kenya's home-services market is enormous — Nairobi alone has roughly 660,000 property owners spending KSh 300–500k a year on repairs and maintenance, putting the addressable opportunity in the order of KSh 200 billion annually. Almost all of it still happens on WhatsApp and cash. No verification. No reviews. No payment protection.
Sources: Kenya Census 2019, KNBS household expenditure surveys. Methodology available on request.
The informal economy is massive — but it's held together by conversations, not systems. Not because talent is scarce. Because trust is invisible.
We're building the infrastructure.
Five things we refuse to compromise on.
Verification first
Government ID, selfie match, background check, active monitoring. We reject 94% of applicants — on purpose.
Real reviews, real ratings
No fake five stars. Every rating is from a customer who actually booked and paid. We show the good, the bad and the mediocre.
M-Pesa escrow protection
Your money is held safely until the work is done and you approve. If something's wrong, you have 24 hours to report it.
Kenya-first, Africa-minded
Built in Nairobi by people who understand this market. M-Pesa native. Designed for the informal economy.
Transparent economics
Contractors keep 85%. We take 15%. Top performers earn 87%. No hidden fees. No surprise deductions.
Built and ready for Nairobi Q4 FY2026.
We've designed and tested the core experience with customers and professionals across Nairobi. These flows launch Q4 FY2026 and are available to real users from day one.
- Customer app — post, search, book and rate flows
- Professional app — apply, receive jobs, track earnings
- M-Pesa escrow payment architecture
- Real-time notification and messaging system
- Rating, review and dispute resolution framework
What we believe — even when it costs us.
Both sides win
If a feature helps one side and hurts the other, we don't build it.
Radical honesty
No marketing fluff. If something's broken, we say it.
Excellence over scale
500 great pros beats 50,000 mediocre ones. We measure by rating, not volume.
Africa-centered
Designed for our phones, our payments, our context. Not exported from elsewhere.
Speed & simplicity
Five minutes to post. Minutes to get replies. Complexity is a tax.
Kenya already has the ingredients.
M-Pesa works. Smartphones are everywhere. Fifteen million talented informal workers power the economy. What's missing is a system for making trust visible at scale.
We're starting here because this is where it matters most — and we're staying Kenya-focused until we get it right.
Kenya first. Then the continent.
We're not here to get acquired. We're here to build something that lasts.
Q4 FY2026
Launch in Nairobi
Full 2-way marketplace, verification, escrow, real reviews. Build with users.
Post-launch
Scale Kenya, expand regionally
Other major Kenyan cities, then East Africa — once Nairobi is solid.
Beyond
Pan-African trust infrastructure
West Africa and the continent. But Kenya first, Kenya best.
Better execution. Deeper understanding of Kenya.
Our advantage isn't timing — it's that we're building from Kenya's realities, not adapting a Western playbook. A team that truly understands this market will win.
M-Pesa native
91% adoption. Built around how Kenyans actually pay — escrow, fees and payouts that fit M-Pesa, not bolted on.
Trust by design
Verified IDs, real reviews, transparent ratings. Switching costs grow as the contractor reputation database grows.
Fair contractor economics
Unit economics designed for Kenya scale, not Western margins. Pros earn more; customers pay fair.
Local understanding
Built by people who know the informal economy, the trust culture and the constraints — not adapted from elsewhere.
Be part of Kenya's trust infrastructure.
Whether you need help, provide services, or want to partner with us — there's a place for you on Vizuri. We're launching Q4 FY2026.
support@vizuri.app · Nairobi, Kenya